Category: Social Media

Facebook for Business: Everything You Need to Know

Every small business should be on Facebook. With more than 2.27 billion monthly users, small businesses can use Facebook in a number of ways to promote services, increase customer support and boost recognition. Using Facebook for business may seem difficult, because its rules and algorithms change frequently. However, with the right strategies, Facebook is one of […]

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10 Companies That Totally Rock Customer Service on Social Media

The way you interact with customers can truly make or break your business, whether it’s in person or online. The internet has provided another outlet to build your brand – your logo, tagline, products, etc. – that customers can engage with. The increase in businesses’ technological use has created a necessity for digital marketing. It […]

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Facebook Beta-Tests Lead Gen, Appointment Booking for Messenger

Facebook announced changes geared toward businesses at its 2019 F8 Conference. The social media company is beta-testing features for Facebook Messenger that are designed to help businesses generate leads and improve appointment booking. These changes illustrate Facebook’s enhanced focus on small businesses, as the company recently announced other features designed to help SMBs. Currently, Businesses on Messenger lets consumers […]

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A Fake Zuckerberg Video Challenges Facebook’s Rules

SAN FRANCISCO — Two weeks ago, Facebook declined to remove a doctored video in which the speaker of the House, Nancy Pelosi, seemed to drunkenly slur her speech. Over the weekend, two British artists released a doctored video of Facebook’s chief executive, Mark Zuckerberg, as a sly comment on the spread of false information online. […]

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Facebook warns advertisers ‘Clear History’ tool may impact ad targeting

The transparency tool designed to give users more control over their data will be rolling out in the coming months. Facebook released an announcement Tuesday letting advertisers know that its coming “Clear History” tool — a feature that will allow users to disconnect their off-Facebook activity from their profile — may impact ad targeting, but will not […]

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