It’s 2018 and we all have a pretty good understanding of social media and how it works, right? But what if I told you 96% of the people that discuss brands online do not follow those brands’ owned profiles. Or that people 55-64 are more than twice as likely to engage with branded content than […]
As a small business owner getting ready to build your first website or redesign your existing one, you might wonder what you should be considering in terms of making your web design search engine friendly. There are lots of things to take into account, but here are the five key things that you should know […]
The customer retention programs that you use should be made so that you can keep your customers around for many years to come. You are trying to create a simple way for people to come back to your company and feel like they are an important part of the company. You are investing in the […]
What’s better than happy customers? Happy customers who tell all their friends about your brand. If your end goal was customer satisfaction, take a step back and try to imagine the next level: activating those customers to spread the word about your products and services. It’s important to remember that most people will only go so […]
