If you don’t make it easy to connect with you, you might be missing sales.

When visitors come to your website, there are a few things they’re looking for. They want to know who you are, what you do, and probably most importantly-;how they can get in contact with you.

Make it easy for your customers, and potential customers, to reach you by including a contact page with the best way for them to connect with a real person. A lot of companies use contact forms, which is fine, but you’d be surprised how much more accessible you seem when you include your email address and/or a phone number (especially a phone number!).

Source: https://www.inc.com/ford-transit-connect/tip-of-the-day/the-website-mistake-that-can-cost-you-sales.html